Private Policy
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Private Policy
Overview
In compliance with the Personal Data Protection Act, this Privacy Statement explains how DefaultCloud collects, stores, and manages personal information (as defined below) about individuals.
For more information on how we may use the personal data we may acquire from you, please read this Privacy Statement. You agree to this Privacy Statement and the collection, use, access, transfer, storage, and processing of your personal information as set forth in this Privacy Statement by giving us your personal information.
1. What This Privacy Statement Describes, according to this Privacy Statement:
- What types of private information we gather
- How we get personal data about you
- How we use the data you provide us
- When we divulge personal information about you
- Your right to see and update your personal data
2. Our Assurance to You
We respect your confidence and are dedicated to safeguarding your personal information. This Privacy Statement describes our practises and the choices you have regarding how your Personal Information is collected and used by DefaultCloud so that you can make informed choices and feel confident about providing your Personal Information to us when using our websites, products, and/or services.
3. Personal Information Definition
Any information that is directly or indirectly about you is referred to as personal information. Anything that can be utilised to differentiate, identify, or get in touch with you falls under this category. Personal information, as used in this privacy statement, includes sensitive personal information, such as details about your health, political views, religious beliefs, etc. For the avoidance of confusion, kindly take note that this Privacy Statement only applies to individuals who are natural persons.
4. The Types of Personal Data We Gather
We need to gather pertinent personal information from you in order to offer you our products and/or services and to run our business effectively and efficiently while giving you the best service we can. The following list is not exhaustive of the types of personal data we may collect:
- Contact information comprising your name, date of birth, social security number (NRIC), passport number, country, gender, and race, as well as your current home and/or workplace addresses, phone number, cell number, fax number, and email address.
- Your bank account information and credit card information
- Your subscription to or the state of the Products and/or Services you have purchased from us
- How you utilise the goods or services (for example the website that you hosting and emails that being send out or receive.)
5. When And How Do We Gather Your Personal Data?
We might get personal data from you directly if you:
- Get in touch with us (for example when you submit an application form to become our customer, or when you contact us for any enquiries including by calling our customer service)
- Register or sign up for a particular Goods and/or Service
- Use DefaultCloud products .'s or services.
- Take part in any of our polls
- Enter or take part in any competitions, contests, or loyalty programmes that we administer or organise.
- Establish a commercial partnership with us (for instance, as a service provider)
- Drop by one of our locations
- Browse or visit our websites
- Submit a grievance to us
- Send us with feedback (for example via our websites or in hard copy) In addition to the personal information we obtain from you directly (as described above), we may also obtain personal information about you from third parties with whom we do business and from other sources if you have consented to the disclosure of information about you and/or if doing so is otherwise permitted by law.
6. How We Use Your Individual Data
For one or more of the following reasons, we may obtain and utilise personal data from you or from the types of third parties listed in this privacy statement.
- So as to confirm your identity
- To evaluate and handle your requests for our products and/or services.
- To deliver the goods and/or services you've ordered to you
- To oversee and control the Services and/or Products we offer you (including charging, billing, facilitating payments and collecting debts)
- To engage with our customer relations teams to look into and address any service concerns, billing questions, complaints, or other inquiries that you submit to us regarding our network, Products, and Services.
- To determine or confirm creditworthiness
- To recognise and stop fraudulent conduct
- To stay in touch with you and deliver any information you have asked for
- To conduct business in regards to the goods and/or services that will be offered and given to you
- To create and enhance our potential commercial partnership with you
- To handle any correspondence you send us (for example, answering any queries and dealing with any complaints and feedbacks)
- To make our customer relations teams, DefaultCloud websites, and tools for monitoring and improving the performance of our products and services more effective.
- To test and upgrade our business's infrastructure and systems, as well as maintain and develop them
- To oversee quality control and employee training
- To update you of features of our products and/or services that have changed or benefited.
- To assess how we might make our services to you better.
- To generate data, reports, and statistics that will be aggregated or anonymized so as not to identify you personally
- To look into, address, or defend allegations made about or regarding DefaultCloud
- To carry out marketing initiatives (for example, market research)
- To keep the documents necessary for security, claims, and other legal requirements
- To abide by the rules and laws that apply
- For any other uses that are mandated or permitted by any laws, rules, regulations, policies, and/or pertinent regulatory bodies.
7. Your Personal Information May Be Disclosed
We might be compelled to disclose information about you to the following third parties in order to manage and/or operate our Products and/or Services for you, as well as to:
- Law enforcement organisations
- Government institutions
- Businesses or organisations who serve as our representatives, service providers, contractors, or professional advisors
- Firms and/or organisations that help us process transactions and/or otherwise fulfil orders so that we can give you the goods and/or services you've ordered or enrolled in
- For functions associated with gathering and utilising your personal information, our business partners and third parties
- Anyone to whom you have provided your express or implied consent
subject at all times to any applicable laws (including rules, obligations, and regulations) that apply to DefaultCloud.
8. Advertising Direct
Except in cases where you have requested or informed us differently, we may use your personal information to send you information about services and/or goods we offer and those of third parties that may interest you or be beneficial to you. Your personal information might occasionally be disclosed to our strategic partners and favoured merchants. Please take note that we will only share your personal information with our merchants and strategic partners if you have subscribed to specific Services or Products that call for such disclosure and/or if we have received your approval.subject at all times to any applicable laws (including rules, duties, and/or regulations) that apply to DefaultCloud LLC We make reasonable efforts to ensure that the applicable privacy and confidentiality obligations are included in our contracts with our merchants and/or strategic partners. Please get in touch with us at DefaultCloud.com if you do not want your personal information used for marketing reasons or if you decide to reverse your previous choice. Your most recent written directives to us shall take precedence.
9. What Happens If the Personal Information You Provide Is Incomplete?
You must give us your personal information when prompted (for instance, on registration or application forms) in order for us to complete your request for our Products and/or Services. We might not be able to complete your application or supply you with our products and/or services if you choose not to provide such required personal information.
10. Your Rights Regarding Your Personal Information Access and Modification
We can help you access and update the personal data we hold on you. You can submit a request to us by sending an email to DefaultCloud.com if you would like access to your personal information in our control or if you believe it to be incorrect, incomplete, misleading, or, where applicable, out of date. In any such request, you should provide your name, address, phone number, and account number as well as a concise description of the material you want a copy of. Within 21 days of receiving your request, we will make commercially reasonable efforts to accede to your request for access to or correction of your personal information.Please be aware that there are some circumstances in which we may have to deny access to your personal information, such as when we are unable to verify your identity, when the information is of a confidential business nature, or when we get repeated requests for the same information. Nevertheless, we will let you know why we are unable to fulfil your request.
11. Your Responsibilities
You are accountable for giving us true, up-to-date information about you and anybody else whose personal information you give us with, as well as for sending an email to DefaultCloud.com to update this information if it changes or is no longer accurate. The provision of our Products and/or Services to you and/or any other person authorised or permitted to use the Products and/or Services by you or your organization/company is subject to your compliance with this commitment.If you are the designated person in charge (from an organisation or company) for dealing with us, if you are purchasing and are responsible for a service and/or product that they will use, you confirm that you have I obtained their consent or are otherwise entitled to provide their personal information to us and for us to use in accordance with your instructions.
12. Online Transactions With DefaultCloud
Cookies
Cookies help us learn more about how you use our websites. Cookies are data packets that are kept on your computer and help you navigate websites by customising content to meet your needs. Cookies in and of themselves just serve to identify the computer being used, not the specific user. Accepting cookies is not required. You can configure your computer to accept all cookies, to alert you when a cookie is issued, or to never accept cookies if you are worried. However, disabling cookies may have an impact on how you use our websites since we won’t be able to customise certain features for you.
Links to Websites of Others
Please be aware that any third party websites you may access from our websites are not covered by this privacy statement, which only applies to DefaultCloud. websites. You must make sure to read each company’s privacy policies to learn how they handle your Personal Information.
13. Revised Privacy Statement
We reserve the right to modify this Privacy Statement at any time, and any and all previous versions—including but not limited to leaflets or hard copy versions—shall be superseded by the new version. Please visit our website to learn more about our most recent procedures.
14. Contact Information
Contact us during business hours if you have any questions, issues, or grievances regarding this privacy statement (between 9:00am to 5:00pm, Monday to Friday)
Our Support Staff are Available 24/7 to help you.
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